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ai tagging

Every reply classified automatically

AI reads incoming replies and tags them with custom categories you define. Each tag has a name, description, color, and positive/negative flag. Configure AI agents with your company domain, tone, and instructions. Tags feed into CRM boards and trigger Slack notifications.

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Marcus Chen
marcus@notion.comSaaS VP Outreach
Y
Yesterday, 9:14 AM
Hey Marcus, noticed your team is scaling outbound at Notion. We built SendKit specifically to fix deliverability — dedicated IPs, real warmup, no shared infrastructure. Worth a quick look?
MC
Marcus Chen<marcus@notion.com>
2m ago
This looks really interesting, can we hop on a quick call this week?
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ai features

AI reads replies so you don't have to

Custom tags

Define tags with name, description, color, and positive/negative flag. Classify replies in categories that matter to your business.

Configurable AI agents

Set your company domain, tone, and custom instructions. The agent classifies replies with your business context.

CRM tag boards

Tags create boards in the CRM automatically. Leads are organized by their AI classification without manual sorting.

Slack notifications on positive tags

Positive tags trigger Slack notifications. Your closers know about interested leads the moment they come in.

automation

Let AI sort your reply inbox

Define your tags

Create custom tags with a name, description, color, and isPositive flag. Examples: "Interested" (positive), "Not Now" (negative), "Out of Office" (negative).

Configure your AI agent

Set your company domain, choose a tone (professional, casual, or friendly), and add custom instructions. The agent uses this context when classifying replies.

Tags drive actions automatically

Tagged replies appear on AI tag boards in the CRM. Positive tags can trigger Slack notifications. Your pipeline organizes itself.

Prioritize interested leads

Tag positive replies automatically. They show up on the CRM's AI tag boards and trigger Slack notifications so your closers act fast.

Custom classification for your business

Define tags that match how you think about replies. "Budget Question," "Referral," "Competitor Mention." Whatever categories matter to your team.

Reduce manual sorting

Stop reading every reply to decide what it means. AI classifies them as they come in. You review the edge cases.

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specialized ai

Trained on cold email, not generic NLP

Custom tags with AI agents you configure

Other tools offer basic positive/negative classification. SendKit lets you define custom tags with descriptions and colors, then configure AI agents with your company context, tone, and instructions. Tags feed directly into CRM boards and Slack notifications.

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Tags that drive your pipeline

Tags aren't just labels. Each tag you create has a name, description, color, and positive/negative flag. Positive tags trigger Slack notifications. All tags create boards in your CRM where leads are automatically organized by classification.

AI agents with your company context

Configure AI agents with your company domain, tone (professional, casual, or friendly), and custom instructions. The agent uses this context when reading and classifying replies, so tags are relevant to your specific business.

frequently asked questions

Got questions? We've got answers.

Yes. Create tags with a name, description, color, and positive/negative flag. Examples: "Interested" (positive), "Objection" (negative), "Referral" (positive). The AI agent uses these definitions when classifying replies.

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